10-Years Limited Warranty Tuscany Pro.com will repair or replace, at its option, this product or any component found to be defective in materials or workmanship within 10 years of the original retail purchase.
Our Return Policy.
This return policy and warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. You must keep the original sales receipt. Proof of purchase is required to obtain warranty performance.Tuscany Pro.com dealers, or retail stores offering Tuscany Pro.com products do not have authority to alter, modify or in any way change the terms or conditions of this warranty.
IMPORTANT: When returning any Product, PLEASE include your NAME, ADDRESS and ORDER NUMBER inside shipment.
What is Not Covered?
Cost of shipment to Tuscany Pro.com
Normal wear and tear, including chips, scratches, abrasion, discoloration, or fading from use.
Damage caused by misuse, abuse, neglect, alterations, or repairs by unauthorized persons, as any use of non-Tuscany Pro.com accessories or parts with this product, or failure to follow recommended care or maintenance instructions. CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, OR EXPENSES, INCLUDING DAMAGES TO PROPERTY. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Implied Warranties
Any implied warranties, either statutory or otherwise, including implied warranties of merchantability and fitness for a particular purpose, shall be limited to the duration and terms of the express warranties set forth in this limited warranty. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Return Policy Questions
Please Email us at: customerservice@tuscanypro.com for information on how to obtain warranty service.
IMPORTANT: Customer must request a return authorization number before returning any purchased merchandise. When returning any Product, PLEASE include your NAME, ADDRESS and ORDER NUMBER inside shipment. Write or call us at:
Tuscany Pro.com
1580 Stoneside Dr.
Hemet, CA 92545, USA